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Customer Support / Contact Center Suppliers for Manufacturing in North America
A researched directory of public supplier websites for customer support / contact center (ccaas) used by manufacturing procurement teams in North America.
Customer support / contact center (CCaaS)IndirectNorth AmericaManufacturing
31 suppliersInformational directory, not an endorsement
| Supplier | Description | Sources | Researched |
|---|---|---|---|
Five9 five9.com | Cloud contact center software and AI platform for customer service operations. | June 10, 2026 | |
Genesys genesys.com | Provider of cloud contact center software including Genesys Cloud CX. | June 10, 2026 | |
Cisco cisco.com | Offers contact center products including Webex Contact Center. | June 10, 2026 | |
NICE nice.com | Provides contact center and customer experience software and support services. | June 10, 2026 | |
Zendesk zendesk.com | Customer service and contact center platform with voice and digital channels. | June 10, 2026 | |
Freshworks freshworks.com | Provides Freshdesk for omnichannel customer support used in manufacturing service workflows. | June 10, 2026 | |
Nextiva nextiva.com | Unified communications and contact center software provider. | June 10, 2026 | |
ServiceNow servicenow.com | Provides customer service management software and CCaaS-related capabilities. | June 10, 2026 | |
Microsoft microsoft.com | Provides Dynamics 365 Contact Center and customer service software. | June 10, 2026 | |
TTEC ttec.com | Provides cloud contact center software and CX services. | June 10, 2026 | |
Concentrix concentrix.com | Provides contact center as a service solutions and related implementation services. | June 10, 2026 | |
8x8 8x8.com | Offers CCaaS and business communications software. | June 10, 2026 | |
T-Metrics tmetrics.com | Provides omnichannel contact center and CCaaS platform software. | June 10, 2026 | |
ComputerTalk computer-talk.com | Provides ice Contact Center software for manufacturing and supply chain support teams. | June 10, 2026 | |
Xima Software ximasoftware.com | Provides contact center software for manufacturing sector customer service operations. | June 10, 2026 | |
CallTower calltower.com | Provides CCaaS solutions based on third-party contact center platforms. | June 10, 2026 | |
Affiliated affiliatedcom.com | Provides cloud contact center and CCaaS solutions. | June 10, 2026 | |
ContactWorks contactworks.us | Outsourced customer support and contact center services provider. | June 10, 2026 | |
Customer Contact Services yourccsteam.com | North America-based outsourced call center and customer contact services provider. | June 10, 2026 | |
Customer Contact Solutions ccsusa.com | Provides multi-channel communication, IVR, messaging, and live agent call center services. | June 10, 2026 | |
SAS Call Center sascallcenter.com | US-based inbound and outbound call center outsourcing provider. | June 10, 2026 | |
MCI mci.world | U.S.-based BPO and customer experience call center services provider. | June 10, 2026 | |
Global Response globalresponse.com | Provides 24/7 call center and contact center outsourcing services. | June 10, 2026 | |
TeleDirect teledirect.com | Provides U.S.-based live agent call center services. | June 10, 2026 | |
3C Contact Services 3ccontactservices.com | Provides outsourced call center solutions for manufacturing industry clients in North America. | June 10, 2026 | |
Hit Rate Solutions hitratesolutions.com | Provides manufacturing call center services including customer support and technical query handling. | June 10, 2026 | |
Invensis invensis.net | Provides manufacturing call center outsourcing services. | June 10, 2026 | |
ExpertCallers expertcallers.com | Provides manufacturing call center services for order handling and customer support. | June 10, 2026 | |
Direct Line directlineinc.com | Provides answering and call center services for manufacturers. | June 10, 2026 | |
Continental Message Solution continentalmessage.com | Provides manufacturing call center services including customer service and employee hotlines. | June 10, 2026 | |
Ambs Call Center ambscallcenter.com | Provides answering and customer service support for manufacturers. | June 10, 2026 |